Privacy Policy

Effective Date: 01/01/2026
Last Updated: 01/01/2026

This Privacy Policy explains how L’Una Music Group LLC (USA) and, where applicable to certain services, L’Una Studios LTDA (Brazil), each operating under the brand name Luna Studios (“Luna Studios,” “Company,” “we,” “us,” or “our”), collect, use, disclose, store, and otherwise process personal information through https://lunaxstudios.com/ and any associated webpages, forms, portals, dashboards, digital tools, communications, and online services (collectively, the “Site”).

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

L’Una Music Group LLC d/b/a Luna Studios
750 Piedmont Ave NE
Atlanta, GA 30308, USA
Email: [email protected]

For some services, contracts, or operations, Luna Studios may also act through or alongside its affiliated entity:

L’Una Studios LTDA (Brazil)

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information we collect:

  • through the Site;
  • through forms, portal registrations, dashboards, checkout flows, submissions, and direct messages originating from the Site;
  • through emails and other communications linked to Site use;
  • through cookies and similar tracking technologies on the Site; and
  • through business inquiries, consulting requests, demo submissions, funding inquiries, artist or catalog submissions, and related interactions initiated through the Site.

This Privacy Policy does not necessarily apply to third-party websites, platforms, payment processors, distributors, DSPs, social media platforms, advertising networks, or tools that may be linked to or integrated with the Site. Those parties maintain their own terms and privacy practices.

3. INFORMATION WE COLLECT

Depending on how you interact with the Site, we may collect the following categories of information:

A. Information You Provide Directly

  • full name;
  • stage name or company name;
  • email address;
  • phone number;
  • mailing address or business address;
  • login credentials for accounts or client portals;
  • billing and payment-related information submitted through checkout or invoices;
  • artist, songwriter, producer, label, manager, or business profile information;
  • music metadata, demo information, catalog details, royalty summaries, rights-related materials, and other business documents;
  • messages, inquiries, submissions, uploads, and support requests;
  • testimonial or review content you choose to provide; and
  • any other information you voluntarily submit to us.

B. Information Collected Automatically

When you use the Site, we may automatically collect certain technical and usage information, such as:

  • IP address;
  • browser type and version;
  • operating system;
  • device identifiers;
  • pages viewed;
  • session behavior;
  • referral URLs;
  • approximate location derived from IP address;
  • date and time of visits;
  • interactions with Site features;
  • cookie identifiers; and
  • analytics and performance data.

C. Information from Third Parties

We may receive information from:

  • payment processors;
  • analytics providers;
  • advertising partners;
  • customer relationship management tools;
  • embedded social media or streaming platforms;
  • business partners, clients, or rights holders who refer you to us;
  • anti-fraud, security, or compliance providers; and
  • public sources or industry databases where lawfully available.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following business and operational purposes:

  • to operate, maintain, secure, and improve the Site;
  • to respond to inquiries and communicate with you;
  • to review demo submissions, business proposals, catalog submissions, funding inquiries, consulting requests, and service requests;
  • to create and manage accounts, dashboards, and client portals;
  • to process purchases, invoices, or payments;
  • to provide services, support, and onboarding;
  • to personalize user experience;
  • to administer promotions, campaigns, waitlists, or sign-up forms;
  • to analyze Site usage, traffic, and performance;
  • to develop marketing strategies and measure campaign effectiveness;
  • to prevent fraud, abuse, unauthorized access, and security incidents;
  • to enforce our Terms and Conditions and other policies;
  • to comply with legal obligations and respond to lawful requests;
  • to protect our rights, safety, users, contractors, artists, clients, and business partners; and
  • to maintain records and internal business operations.

5. LEGAL BASES AND PERMITTED PROCESSING

Where applicable law requires a legal basis for processing, we may process personal information based on one or more of the following:

  • your consent;
  • performance of a contract or steps taken at your request before entering a contract;
  • our legitimate business interests;
  • compliance with legal obligations;
  • fraud prevention, security, and risk management; and
  • establishment, exercise, or defense of legal claims.

6. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, tags, SDKs, local storage, analytics tools, and similar technologies to:

  • remember user preferences;
  • keep users logged in where applicable;
  • analyze traffic and Site performance;
  • understand user behavior;
  • improve Site features;
  • support security functions;
  • deliver or measure advertising;
  • attribute marketing campaigns; and
  • support portal, dashboard, and checkout functionality.

Please review our Cookie Policy below for additional details.

7. HOW WE DISCLOSE INFORMATION

We may disclose personal information to the following categories of recipients when reasonably necessary:

  • affiliates and related entities;
  • employees, contractors, advisors, and representatives;
  • hosting providers and IT service providers;
  • analytics, CRM, email, marketing, and customer support vendors;
  • payment processors and billing platforms;
  • professional advisors, including lawyers, accountants, auditors, and insurers;
  • service providers supporting portal, dashboard, security, compliance, and data storage functions;
  • business partners involved in evaluating or providing requested services;
  • courts, regulators, law enforcement, government authorities, or other parties where required by law or legal process; and
  • acquirers, investors, successors, or counterparties in connection with an actual or proposed corporate transaction.

We do not sell personal information in exchange for money in the ordinary sense unless we expressly disclose otherwise.

8. TESTIMONIALS, REVIEWS, AND CASE STUDIES

If you provide a testimonial, review, quote, interview response, case study material, or public-facing statement to Luna Studios, we may use it in connection with the Site, marketing, pitch materials, and business promotion, subject to any separate written agreement.

You are responsible for ensuring that anything you submit for public use is accurate and authorized. We may edit testimonials for length, formatting, grammar, or clarity, provided the substance is not materially altered in a misleading way.

9. USER ACCOUNTS, PORTALS, AND DASHBOARDS

If the Site offers account registration, dashboards, or client portals, we may collect and process account-related data to authenticate users, manage access, provide features, troubleshoot issues, maintain security logs, and support service delivery.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

10. PAYMENTS AND CHECKOUT

If the Site offers paid services, deposits, subscriptions, consulting bookings, or other checkout functionality, payment processing may be handled by third-party payment providers. Luna Studios may receive transaction status, billing metadata, customer contact details, and limited payment-related information necessary to process the transaction, provide support, detect fraud, and maintain records.

We do not necessarily store full card numbers or full financial account credentials on our own servers unless expressly stated and implemented through compliant systems.

11. SUBMISSIONS AND CREATIVE MATERIALS

If you submit demos, music, rights information, concepts, proposals, catalogs, decks, metadata, royalty statements, or other creative or commercial materials through the Site, we may store, review, circulate internally, and evaluate those materials for business, communication, or legal purposes, subject to our Terms and Conditions and any applicable submission policies.

Please do not send highly confidential or sensitive material through general website forms unless and until appropriate confidentiality arrangements are in place.

12. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide services;
  • maintain accounts or portals;
  • respond to inquiries;
  • complete transactions;
  • meet legal, tax, accounting, and compliance obligations;
  • enforce agreements;
  • resolve disputes; and
  • maintain business records and backups.

Retention periods may vary depending on the type of information, the sensitivity of the data, the purpose of collection, the likelihood of future interaction, and legal requirements.

13. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system, transmission, or storage environment can be guaranteed to be completely secure.

Accordingly, we do not warrant or guarantee absolute security of any information transmitted to or from the Site.

14. INTERNATIONAL DATA TRANSFERS

Because Luna Studios operates internationally, personal information may be processed in the United States, Brazil, and other jurisdictions where we or our service providers operate. Those jurisdictions may have data protection laws that differ from the laws of your place of residence.

By using the Site and providing information, you acknowledge that your information may be transferred to, stored in, and processed in jurisdictions outside your own, subject to applicable law.

15. CHILDREN’S PRIVACY

The Site is not directed to children under 13, and Luna Studios does not knowingly collect personal information from children under 13 through the Site. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

If local law sets a higher age threshold for digital consent, we will apply that standard where required.

16. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to request one or more of the following:

  • access to personal information we hold about you;
  • correction of inaccurate personal information;
  • deletion of certain personal information;
  • restriction of certain processing;
  • objection to certain processing;
  • withdrawal of consent where processing is based on consent;
  • data portability where applicable; and
  • opting out of certain marketing communications.

To exercise a request, contact us at [email protected]. We may need to verify your identity before processing your request. We may also deny requests where permitted by law.

Marketing emails may contain an unsubscribe mechanism. You may still receive transactional or service-related communications where necessary.

17. DO NOT TRACK / BROWSER SIGNALS

The Site may not respond to every browser-based “Do Not Track” signal unless required by applicable law. Where legally required, we will honor applicable opt-out or consent preferences as implemented.

18. THIRD-PARTY CONTENT AND EMBEDS

The Site may contain embedded content or links from third parties, including streaming platforms, social media platforms, video hosts, analytics providers, payment processors, and marketing tools. Those third parties may collect data independently according to their own privacy notices.

We are not responsible for third-party privacy practices.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes become effective upon posting unless otherwise stated. Your continued use of the Site after changes are posted means you accept the revised Privacy Policy, to the extent permitted by law.

20. CONTACT US

If you have questions about this Privacy Policy or our data practices, contact:

L’Una Music Group LLC d/b/a Luna Studios
750 Piedmont Ave NE
Atlanta, GA 30308, USA
Email: [email protected]

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